Privacy & Policy

Effective Date: June 6, 2025
Website: www.gorillaadventurebali.com
Business Name: Gorilla Adventure Bali

At Gorilla Adventure Bali, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following personal information:

• Name

• Email address

• Phone number

• Nationality

• Travel details and preferences

• Any message or inquiry you send via our contact forms, booking forms, or WhatsApp

We collect this information when you:

• Fill out our booking form

• Send us a WhatsApp message

• Subscribe to our newsletter

• Contact us via email or website form

2. How We Use Your Information

We use the information we collect to:

• Process your tour or activity booking

• Respond to your inquiries and messages

• Send confirmations, updates, or important information about your booking

• Provide customer support

• Improve our website and services

• Send marketing updates (only if you opt in)

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share limited information with trusted third-party service providers only for the purpose of:

• Booking coordination (such as with guides or drivers)

• Payment processing (if applicable)

• Analytics and website improvement tools

All third parties are required to protect your data in accordance with this policy.

4. Your Rights

You have the right to:

• Access or update your personal information

• Request deletion of your data

• Unsubscribe from our emails or WhatsApp updates anytime

To do so, please contact us at:

5. Cookies & Tracking

We may use cookies to analyze website traffic, improve user experience, and provide better services. You can manage or disable cookies in your browser settings.

6. Data Security

We take data protection seriously and implement appropriate technical and organizational measures to secure your information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 rsv.gorillaadventures@gmail.com
📞 +62 857-3982-4199
🌐 www.gorillaadventurebali.com/contact-us