Help centre

Bali adventure tours FAQ

Straight answers from our Ubud team on booking, free hotel pickup, safety limits and what to bring for every activity we run.

Popular:
Ask an AI assistant about our tours
Filter by activity

Showing all 54 answers

Getting started

7

The basics on who we are and what you can book.

Who is Gorilla Adventure Bali?

Gorilla Adventure Bali is a locally owned adventure tour operator based in Ubud. We run guided day trips across the island, and every booking includes a local guide and free hotel pickup.

Our trips cover off-road rides, rivers, volcano sunrises, rice terrace ziplines, snorkeling and island days. Browse all packages to see everything in one place.

What activities can I book with you?

Nine activity types: ATV quad bike, jungle buggy, white water rafting, river tubing, Mount Batur jeep tours, Mount Batur sunrise trekking, zipline and flying fox, snorkeling, and Nusa Penida day trips.

Start with the ATV quad bike, white water rafting or Mount Batur sunrise trek pages if this is your first trip. Many combos add extras such as the jungle swing, skybike, Ayung kayaking, paintball, waterfalls, Monkey Forest, holy water temples and a Cretya sunset.

ATVJungle BuggyRaftingTubingAsk us on WhatsApp

What is a combo package, and is it worth booking one?

A combo puts two to four activities into one day with a single hotel pickup, so you are not paying for or sitting through separate transfers.

The classic pairing is the Gorilla Cave ATV in the morning and rafting or tubing after lunch. If you only want one activity, most categories also have standalone trips.

ATVRaftingTubingAsk us on WhatsApp

I can only do one activity. Which should I choose?

Choose the Gorilla Cave ATV if you want the ride most visitors come to Ubud for, river tubing if you want something calm, and the Mount Batur sunrise if the view matters most.

Still undecided? Send us your dates, group and what you enjoy on WhatsApp and we will recommend one package rather than a list.

ATVTubingBatur TrekAsk us on WhatsApp

Can you arrange a private tour or a custom itinerary?

Yes. Private options are available across our packages, and we also build custom itineraries from scratch.

Tell us your dates, group size and what you want to see. It works just as well for couples as it does for families and larger groups.

Are your tours suitable for families with children?

Many are, though the right choice depends on your children's ages. River tubing takes ages 5 to 60, rafting takes ages 6 to 60, buggy passengers can be 7 and over, and the zipline needs riders of at least 40 kg.

The Mount Batur jeep tour involves no hiking, which makes a Batur sunrise realistic with younger kids. Message us with everyone's ages before booking and we will tell you honestly what fits.

TubingRaftingJungle BuggyZipline & SwingAsk us on WhatsApp

What is the difference between half day and full day trips?

A single activity such as the zipline or ATV usually runs as a half day. Combos, anything built around a Mount Batur sunrise, and trips to the east coast or Nusa Penida run as full days.

The package name tells you which one you are looking at.

Zipline & SwingATVBatur TrekJeep TourAsk us on WhatsApp

Booking and policies

8

Prices, what is included, cancellations and rescheduling.

How do I book a tour?

Tap Book Now on any package page, or message us on WhatsApp and we will handle the booking for you.

You can also email rsv.gorillaadventures@gmail.com. If you are unsure which package fits, send your dates and group size first and we will point you to the right one.

How much does a tour cost?

It depends on the activity, how many you combine, your group size, whether you want it private, and whether meals are included. A half day single activity and a full day combo sit at quite different price points.

Open any package and use its booking link to see the current rate for your dates, or message us and we will send back a few options with prices.

What is included in the price?

Every booking includes free hotel pickup, safety equipment and a local guide. Many packages also include a meal, and the package description says so where that applies.

Rafting adds lunch plus changing rooms and showers at the finish, and Batur treks include breakfast at the summit. If something matters to you and you cannot see it listed, ask before you book.

RaftingBatur TrekAsk us on WhatsApp

Can I cancel my booking and get a refund?

No. Once a booking is confirmed it is final, it cannot be cancelled, and no refunds are issued under any circumstance.

Because of that, book once your plans are settled. The full policy sits on our Terms and Conditions page.

Can I reschedule my tour?

Rescheduling is permitted once, and only in cases of force majeure such as natural disasters, extreme weather or official travel restrictions.

Requests must reach us at least 48 hours in advance, depend on availability, and are subject to our approval.

What happens if the weather is bad on my tour date?

Extreme weather counts as force majeure, so you can request a one-time reschedule at least 48 hours ahead, subject to availability and approval.

For anything short of that, message us before your date and we will tell you what to expect for your activity.

What happens if I am late or miss my pickup?

Arriving late or missing your scheduled activity is treated as a no-show, and no refund is provided.

Keep your WhatsApp or phone active on the day and double check the contact details you gave us, since that is how our driver reaches you.

How far in advance should I book?

Book as soon as your dates are firm. Since confirmed bookings cannot be cancelled, it is worth locking in only once your plans are settled.

For a specific date or a larger group, message us first and we will check availability.

Pickup and timing

5

Where we collect you, when, and how long each trip takes.

Is hotel pickup really free?

Yes. Free hotel pickup is included with every booking.

Send us your hotel or villa name along with your date and we will confirm the pickup time before you travel.

Which areas do you pick up from?

We collect guests from Ubud, Kuta, Legian, Seminyak, Canggu, Uluwatu, Jimbaran, Sanur, Nusa Dua and Denpasar.

Staying somewhere else? Send us the address and we will confirm whether we can reach you.

What time will I be picked up?

It depends on where you are staying and which package you booked, and we confirm the exact time once we know your hotel.

Mount Batur treks and jeep tours pick up in the small hours to reach the mountain before sunrise. Pickup from Ubud is later than from Seminyak or Canggu because it is closer.

Batur TrekJeep TourAsk us on WhatsApp

Where do the tours take place?

Most activities run in and around Ubud, and most depart in the morning.

A few go further: Telaga Waja rafting is in east Bali, Blue Lagoon snorkeling is at Padang Bai on the east coast, and Nusa Penida trips start with a fast boat to the island.

RaftingSnorkelingNusa PenidaAsk us on WhatsApp

How long does each activity take?

ATV: 60 to 90 minutes over 6 to 8 km of trail. Jungle buggy: about 90 minutes. Pakerisan tubing: about an hour and a half over 4.5 km, with the cave route shorter at around 1.5 km. Batur trek: roughly two hours up to the summit.

Add hotel pickup, the briefing and cleaning up afterwards on top of that. The Black Lava ATV ride near Batur runs four to five hours, and Nusa Penida fills a full day.

ATVJungle BuggyTubingBatur TrekAsk us on WhatsApp

Safety and who can join

6

Experience, age and weight limits, fitness and swimming.

Do I need any experience?

No. Guides brief every group before you set off and stay with you for the whole route, and safety equipment is provided.

Plenty of our guests try ATV riding, rafting, tubing and ziplining for the first time with us.

ATVJungle BuggyRaftingTubingAsk us on WhatsApp

Are there age or weight limits?

Yes, and they vary by activity. Rafting: ages 6 to 60. River tubing: ages 5 to 60. Jungle buggy: drivers 18 and over, passengers 7 and over. Zipline: riders between 40 kg and 109 kg.

For the ATV and anything else, send us the ages of your group before booking and we will confirm what works.

RaftingTubingJungle BuggyZipline & SwingAsk us on WhatsApp

How do you keep guests safe?

Every trip includes safety equipment, a briefing and a guide who runs the route regularly. Rafting has a certified guide in every raft, and Batur treks are led by certified trekking guides.

Please follow your guide's instructions throughout. As set out in our Terms and Conditions, participants join at their own risk.

RaftingBatur TrekAsk us on WhatsApp

Can I join if I am pregnant or have a health condition?

Please check with us before booking. Guests with conditions such as pregnancy or recent surgery should consult us before joining any adventure activity.

Some trips also need a reasonable level of fitness, so tell us about any knee, heart, breathing or mobility concerns and we will suggest something suitable.

Do I need to be able to swim?

Not for tubing, rafting or Blue Lagoon snorkeling. Tubing has you seated in a tube on a gentle current, and Blue Lagoon is a sheltered bay where a life jacket keeps you afloat.

Nusa Penida manta snorkeling is different: it is open water with current, so you should be comfortable in the sea.

TubingRaftingSnorkelingNusa PenidaAsk us on WhatsApp

How fit do I need to be for the Mount Batur trek?

Reasonably active. The climb takes around two hours on loose volcanic ground in the dark and gets steeper towards the top, although nothing is technical.

If you walk regularly you will be fine. If uphill walking is not realistic for you, the Mount Batur jeep tour gives you the same sunrise with no climbing.

Batur TrekJeep TourAsk us on WhatsApp

What to bring

6

Clothing and kit for each type of trip.

What should I wear for ATV and buggy rides?

Old clothes and shoes you can hose down, because you will get muddy and an open buggy sprays it at you.

Bring a full change of clothes, a towel and sunscreen, and leave valuables at your hotel.

ATVJungle BuggyAsk us on WhatsApp

What should I bring for rafting, tubing and snorkeling?

Wear swimwear or quick dry clothes with sandals that strap on, and bring a towel and a full change of clothes. You will get completely wet.

Add reef-safe sunscreen for snorkeling, where a rash vest or a swim shirt protects your back better than sunscreen alone.

RaftingTubingSnorkelingAsk us on WhatsApp

What should I wear for the Batur sunrise trek or jeep tour?

Closed shoes with grip, long trousers and a warm jacket or hoodie. It is genuinely cold before sunrise, and the open jeep adds wind chill.

Dress in layers you can peel off as it warms up. Bring a headtorch or a charged phone for the trek, plus swimwear and a towel if your package includes the hot spring.

Batur TrekJeep TourAsk us on WhatsApp

What should I wear for the zipline and jungle swing?

Closed shoes and clothes you can move in. Skirts and loose dresses do not work with a harness, and flip flops have a habit of ending up in the valley.

Tie long hair back and empty your pockets before you ride.

Zipline & SwingAsk us on WhatsApp

What should I bring for a Nusa Penida day trip?

Proper walking shoes, since the viewpoints involve steps and uneven ground and the Kelingking descent is a serious staircase. Bring sunscreen, a hat and water, because there is little shade at the clifftops.

If you are prone to seasickness, take something before you board. Add swimwear, a towel and a change of clothes if your trip includes snorkeling.

Nusa PenidaAsk us on WhatsApp

Can I bring my phone or camera?

Yes, but only in a waterproof case with a strap for water and mud activities, and even then it is at your own risk.

Anything you would hate to lose is safest left at your hotel.

ATVJungle BuggyRaftingTubingAsk us on WhatsApp

ATV and jungle buggy

4

Quick answers here, with the full package list on the ATV quad bike and jungle buggy pages.

What is the Gorilla Cave ATV ride?

A guided quad bike ride through Ubud's jungle trails that takes you straight through a carved cave tunnel with a gorilla face at the entrance, which is where the name comes from.

Expect dirt, water and mud rather than a smooth circuit. One of our tracks sits on a 25 hectare jungle site at Alas Harum, and some routes pass rice terraces and waterfalls.

ATVAsk us on WhatsApp

Should I book the ATV or the jungle buggy?

Book the ATV if you want to ride a quad bike yourself. Book the buggy if you would rather sit beside someone in a two-seater with a steering wheel and pedals.

Both use the same muddy jungle trails. If you cannot decide, the buggy and ATV combo puts you in both on the same day.

ATVJungle BuggyAsk us on WhatsApp

Can two people share one vehicle?

Yes. On the ATV you can ride solo or take a passenger on a tandem, and the buggy seats two people side by side.

Only one person drives at a time, so agree who takes the wheel first and ask your guide about swapping partway through.

ATVJungle BuggyAsk us on WhatsApp

Is there a longer ATV ride?

Yes. Our Black Lava and jungle trek near Mount Batur runs four to five hours.

Most other ATV packages pair a shorter Gorilla Cave ride with another activity to fill the day.

ATVBatur TrekAsk us on WhatsApp

Rafting and river tubing

5

More detail sits on the white water rafting and river tubing pages.

Should I raft the Ayung or the Telaga Waja?

Take the Ayung for a gentler, scenic run close to Ubud. It is Bali's longest river, and the jungle gorge, waterfalls and carved stone walls are as much of the appeal as the rapids, which suits families and first-timers.

Take the Telaga Waja in east Bali for the faster, steeper ride, if you do not mind the longer drive.

RaftingAsk us on WhatsApp

How difficult are the rapids?

Grade II to III on both rivers, which is genuinely exciting without being technical, and no experience is needed.

A certified guide sits in every raft, briefs you before you launch and calls the paddling the whole way down.

RaftingAsk us on WhatsApp

What is the difference between rafting, kayaking and tubing?

Rafting puts your group in one raft with a guide steering while everyone paddles. Kayaking runs the same Ayung stretch in a smaller boat you steer yourself, which is the appeal if you want more control.

Tubing is the calm option: one person per tube, nothing to paddle and nothing to steer, drifting on a gentle current.

RaftingTubingAsk us on WhatsApp

Pakerisan or cave tubing: which should I pick?

The Pakerisan is the open-air route most people book, about 4.5 km through jungle and rice fields in roughly an hour and a half.

The cave route is shorter at around 1.5 km and takes you underground through Bali's hidden cave rivers. Pick it for the unusual experience rather than the longer float.

TubingAsk us on WhatsApp

Are there showers after rafting?

Yes. Changing rooms and showers are available at the finish, so you are not driving back to your hotel soaked.

Lunch is included with rafting as well.

RaftingAsk us on WhatsApp

Mount Batur trek and jeep

4

See the Mount Batur sunrise trek and Mount Batur jeep tour pages for packages.

Should I hike Mount Batur or take the jeep?

Hike if you want to stand on the summit and earn the view, at the cost of about two hours of climbing in the dark.

Take the jeep if the climb is not realistic. A 4WD drives you to a viewpoint on the caldera for the same sunrise with no hiking, which suits families and older travellers.

Batur TrekJeep TourAsk us on WhatsApp

What is included in the Batur sunrise trek?

A certified trekking guide, breakfast at the summit and free hotel pickup.

Most packages also add a natural hot spring afterwards, which lands well on tired legs, plus whatever the rest of your combo needs.

Batur TrekAsk us on WhatsApp

How high is Mount Batur?

The summit sits at 1,717 metres.

It is genuinely cold up there before sunrise and much warmer by the time you come back down.

Batur TrekAsk us on WhatsApp

What are the black lava field and the Kaldera trail?

The black lava field is the hardened flow left by Batur's eruptions, a dark and almost bare expanse of volcanic rock that looks nothing like the rest of Bali. The Kaldera trail runs around the caldera rim with views over the crater and Lake Batur.

The jeep reaches both, and that is terrain a normal car cannot drive.

Jeep TourBatur TrekAsk us on WhatsApp

Zipline and jungle swing

4

Packages are on the zipline and flying fox page.

Is a flying fox the same as a zipline, and where do you ride it?

They are the same thing. Flying fox is the name used across Indonesia and Australia, zipline is the American term, and you will see both. You clip into a harness and ride a steel cable across the valley.

Ours run over the Tegalalang rice terraces in Ubud, at Uma Ceking and Alas Harum, so what is underneath you is carved terraces and palms rather than a car park.

Zipline & SwingAsk us on WhatsApp

What is the difference between the zipline and the jungle swing?

The zipline carries you across the valley on a cable and is over in seconds. The jungle swing keeps you in one place and swings you out over the edge of the terrace, which is the shot everyone has seen from Bali.

Most of our packages include both, because they sit at the same venues.

Zipline & SwingAsk us on WhatsApp

What is the Mario Jungle Cart?

A cart ride on a track through the jungle, included in two of our combo packages alongside the swing and the zipline.

It is the light-hearted end of what we run and goes down well with families who want the fun without the mud of an ATV trail.

Zipline & SwingAsk us on WhatsApp

Can I do the zipline on its own?

Yes. There is a standalone rice terrace zipline, plus a half day version that adds the jungle swing and time at the terraces.

Because the ride itself is short, most people slot it into a fuller day with the ATV, rafting, kayaking or tubing.

Zipline & SwingAsk us on WhatsApp

Nusa Penida and snorkeling

5

Browse Nusa Penida day trips and snorkeling tours.

East, west or both: which Nusa Penida tour should I pick?

Pick the west for the famous views: Kelingking Beach, Angel's Billabong, Broken Beach and Crystal Bay. Pick the east for quieter, greener stops such as Diamond Beach, Atuh Beach, the Thousand Islands viewpoint and the cliffside treehouses.

The mixed tour covers both sides, but expect a long day with a lot of driving and less time standing still at each stop.

Nusa PenidaAsk us on WhatsApp

How do I get to Nusa Penida, and how long is the crossing?

By fast boat from Bali. The crossing is usually well under an hour, although the water between the islands can be choppy.

A day trip normally covers the return crossing, transport around the island and a local guide, with hotel pickup on the Bali side. Check your package for the exact inclusions.

Nusa PenidaAsk us on WhatsApp

Will I definitely see manta rays?

No, and be wary of anyone who promises otherwise. Mantas are wild animals in open water, so sightings depend on the day, the season and conditions, though they are seen regularly.

When they do appear you may be floating above animals with wingspans reaching up to five metres.

Nusa PenidaSnorkelingAsk us on WhatsApp

Should I choose Blue Lagoon or manta snorkeling?

Choose Blue Lagoon at Padang Bai for the easier day: a sheltered bay with clear water and reef fish close to shore, which suits families and first-timers.

Choose Nusa Penida manta snorkeling for the bucket list version, with a boat crossing, open water and a full day commitment.

SnorkelingNusa PenidaAsk us on WhatsApp

Can I combine Nusa Penida with another activity on the same day?

No. Between the drive to the harbour, the crossing, a day of stops on the island and the boat back, the trip runs from early morning until evening.

Blue Lagoon snorkeling is different: those packages already pair it with activities such as the zipline, river tubing, the Gorilla Cave ATV or a sunrise horse ride.

Nusa PenidaSnorkelingAsk us on WhatsApp

Ready to plan your Bali adventure?

Browse every ATV, rafting, sunrise and island trip, or message us and we will build the day around you.